At Comfort Furniture, we’re committed to making your experience smooth and hassle-free—from placing your order to enjoying your new furniture at home.
📦 Local Delivery
Yes, we proudly offer local delivery to customers within a 15 to 20-mile radius of our store in South Chicago Heights, IL. This includes all cities within that range.
-
Delivery Time: Depends on the number of items in your order. For in-stock items, same-day delivery is available.
-
Scheduling: One of our team members will call ahead before delivery to give you a heads-up and confirm timing.
-
Assembly: We offer furniture assembly services with delivery so you can enjoy your purchase right away.
-
Pickup Option: Prefer to handle it yourself? In-store pickup is also available at no extra cost.
Please inspect your items at the time of delivery or pickup. If anything arrives damaged or incorrect, let us know right away so we can make it right.
🔁 Return Policy
We have a 14-day return policy, meaning you have 14 days after receiving your item to request a return.
To be eligible:
-
Items must be in the same condition you received them
-
Unworn or unused, with original packaging and tags
-
Include your receipt or proof of purchase
To begin a return, email us at info@comfortfurniture.net.
If your return is approved, we’ll send a return shipping label and instructions on how to send it back.
Items sent without prior approval will not be accepted.
For any questions, feel free to reach out at the email above.
🔄 Exchanges
If you want something else, the fastest way is to return your item and place a new order once your return is accepted.
💳 Refunds
Once we receive and inspect your return, we’ll notify you of the refund status. If approved, your refund will be issued to your original payment method. Please allow a few days for your bank or credit card provider to process it.